fbpx

Frequently Asked Questions

We’re happy to answer any questions you might have but below are the most frequently asked questions.

What hidden extra’s do you charge for?

We don’t, it’s as simple as that. There are no unexpected extras for dogs, bike racks or gas cannisters.

The only thing we ask for is when you collect your motorhome, is a security deposit from you. This can be paid by debit card, credit card or bank transfer. We’ll complete a handover form, and then you’ll start your adventure!

If you return the van in the same condition as it left the security deposit will be returned.

Licence Requirements

Must be aged between 25 and 75 years old and have at least 2 years of driving experience (Full UK, EU, AU, US, CA, NZ & SA licence types).

Two, 3-point convictions are acceptable (i.e. 2x SP30s, 3pts each)

Single 4-point offences are acceptable

Single 6 point SP30, SP50 and CU80 convictions are acceptable subject to a higher excess. All other 6 points+ offences will require referral to the insurers.

No more than one fault or outstanding incident/claim in the last three years.

If you don’t fall within this criteria please still get in touch as we can contact our insurance.

What’s in your Motorhome

  • Tea & coffee
  • Cloths, dish towels & washing liquid
  • Freeview TV/DVD player
  • Bin bags
  • Dustpan brush
  • Bottle opener
  • Tin opener
  • Sharp knife
  • Kettle
  • Bedding (at additional charge)
  • Fire extinguisher
  • First aid kit
  • Cutlery
  • Chopping boards
  • Plates
  • Cups & glasses
  • Pots & pans
  • Cooking utensils
  • Hand towel
  • Toilet roll
+ What time can I pick up the motorhome?

Our motorhomes are available for pick up between 3pm and 5pm, unless otherwise arranged. Please allow around 40 minutes for us to walk you through how everything works and to let you load up for your trip.

+ What time do I need to be back for?

When you return your motorhome to us, we require you to be back with us by 11am, unless otherwise agreed.

+ How far can I travel?

We don’t limit your adventure, you can go as far as you want within the UK. All we ask is you return the van with a full tank of diesel.

+ Where can I leave my car?

We offer free parking at your own risk for your car at our premises. Which saves any extra journeys

+ Can I bring my dog?

We love dogs and know how important they are to people. We allow up to two small dogs or one large dog – FREE OF CHARGE

+ Both of us would like drive does it cost extra?

Two named drivers are included on the insurance at no extra charge.

+ What if I need help operating the motorhome?

We will answer the phone or reply to a text 24/7. We want you to be comfortable and happy on your trip and not worry about the van.

+ What if I breakdown?

Breakdown cover is included in the hire